A quick, practical guide to diagnosing and fixing delayed FBA shipments, before they turn into profit leaks.
When an FBA shipment gets delayed, every hour counts. Inventory stuck in receiving means lost buy box time, stalled sales velocity, and frustrated customers. The good news? Most delays can be prevented—or fixed—when you know exactly what to look for.
Use this step-by-step checklist to get clarity fast, resolve delays, and protect your Amazon inventory.
Step 1: Verify Shipment Status in Seller Central
Log into Seller Central and navigate to the FBA Shipments dashboard. Check the real-time status and confirm carrier scan events, receiving progress, and any flagged discrepancies.
Step 2: Review Shipping Plans and Labels
Confirm that your shipping plans are still active and your box/pallet labels match Amazon’s latest formatting rules. Incorrect or outdated labels often trigger receiving delays.
Step 3: Check for Amazon Notifications or Errors
Look for policy violation notices, Hazmat reclassification, or compliance holds in your Performance Notifications. Address any flagged issues immediately to avoid your inventory being stuck or sidelined.
Step 4: Contact the Carrier and Document Proof of Delivery
Call your carrier to verify transit status. Gather tracking numbers, proof of delivery (POD), and bill of lading or freight manifest documentation. Having full documentation accelerates Amazon case resolution.
Step 5: Open a Case with Amazon Support
If the shipment remains delayed, open a case in Seller Central. Provide all shipment IDs, carrier tracking, and supporting documents to Amazon’s FBA Support team.
Step 6: Audit Your Inventory Age and SKUs
Review your Inventory Performance or Inventory Age reports to see which SKUs are at risk of long-term storage fees or disposal. Adjust pricing or create removal orders if necessary.
Step 7: Prevent Future Delays
Pre-book carrier pickups, verify your packaging compliance, and set automated alerts in Seller Central for shipment delays or discrepancies.
Step 8: Partner With Specialists
If you’re overwhelmed by delayed FBA shipments or at-risk inventory, Seller Candy’s specialists can step in to handle investigation, case escalation, and preventive strategies on your behalf.
Stop Letting Delayed Shipments Hurt Your Sales
Your inventory should be selling—not sitting in an FC with no updates. If you want a team that monitors your shipments, opens cases correctly, and pushes Amazon until you get answers, Seller Candy is here to help.
👉 Book a free audit with Seller Candy and get your FBA issues handled by real Amazon experts.
